10-Day Money-Back Guarantee

1. The 10-Day Guarantee Period

At Maxx Tv, your satisfaction is paramount. When you purchase any subscription (Basic, Silver, Golden, or Diamond), you have a full 10 days from your activation timestamp to test all channels, VOD libraries, and multi-device capabilities.

If you experience technical issues, buffering problems, or channel outages that our technical team is unable to resolve for you, you are entitled to a full 100% refund.

2. How to Request a Refund

Requesting your refund is fast and straightforward:

1. Contact our technical support via WhatsApp (+91 8936-941557) or email (support@maxxtv.in).
2. Provide your registered email address or order reference number.
3. Describe the issue you experienced so our engineering team can review the server log.
4. Once verified, your refund is initiated immediately to your original payment source.

3. Processing Timeline

Refund approvals are typically processed within 24 to 48 hours. Depending on your financial institution or payment method, the credit will appear on your statement in 3 to 7 business days.